Juniper Customer Service Feedback

Tell us about your most recent visit

What tools or information sources did you use during your visit? Select all that apply. *
What brought you to Juniper’s support site today? Select all that apply *
Were you successful? *
What problem(s) did you encounter? *
Did you open a case? *
Was there a product family associated with your visit today? *
Please specify the product family associated with your visit today. Select all that apply. *

Evaluate MyJuniper

MyJuniper, our new online support portal, is a key component of your customer service experience. Please rate the ease of use of the following MyJuniper features: *
Ease of Use
Haven't used this featureDifficult to useNo opinionEasy to use
Find information on cases, contracts, or products
Customize/create your own dashboard
Use charts and graphs for a high-level view of your data
Export data
Data Load Times *
MyJuniperOther Vendors
Please evaluate MyJuniper data load times and then compare to those of other vendors:
Overall Satisfaction *
Rate your satisfaction with MyJuniperCompare MyJuniper satisfaction to other vendors
Please rate your overall experience with MyJuniper and then compare it to your experience with other vendors:
Do you agree with this statement: MyJuniper makes me think more favorably of Juniper Networks? *