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Northwest Area School District Technology Helpdesk
Name
*
Email Address
*
Date
*
+
Building
*
Primary School
Intermediate School
Middle/High School
Staff/Student
*
Staff
Student
Student Grade Level
*
KG
1
2
3
4
5
6
7
8
9
10
11
12
What problems are you having with your Chromebook?
*
Username\Password Login Problems
Cracked/Damaged Screen
Chromebook Won't Power on
USB Ports Not Working
Audio Ports Not Working
Charger Not Working
Battery Does Not Hold Charge
Keyboard Issues
Touch Pad Not Working Properly
Other
Other
Who is your Homeroom Teacher?
Which type of technology do you need help with?
*
Chromebook
Interactive Whiteboard
Desktop Computer
Laptop Computer
CSIU SIS account
Student Portal
Other
Other
Description of the problem you are having
*
Snapshot or pictures of the trouble that you are having