Start Service (New)

WEST KNOX UTILITY DISTRICT
Apply For Services

West Knox Utility District requires one business day notification in order to process a connection of service. All service order requests are processed Monday - Friday from 8:00 am - 4:00 pm. For any questions please call our customer service department at 865-690-2521 or email us at customerservice@wkud.com.

Are you a Renter or Homeowner? *

Renter

Homeowner

** $35.00 non-refundable service charge is required

** $35.00 non-refundable service charge is required. Also a $200.00 refundable deposit (upon cancellation of service) is required. The deposit may be waived with a 12 month utility letter of credit.

Letter Of Credit

A letter of credit from the prior utility company showing 12 months with no late payments will waive the required deposit and must be submitted at the time of application request. NO EXCEPTIONS.

File Upload (Letter Of Credit)

Do you have a current open account with West Knox Utility District? *

Yes

No

Service Address Of Current Account

If service is to be discontinued at this location what is the desired date? +

Forwarding Address *

City *

State *

Zip Code *

If you currently have a deposit on file it can be transferred and then your only charge would be $35.00

Today's Date * +

CUSTOMER INFORMATION

Last Name *

First Name *

Middle Initial *

Date Of Birth (MM/DD/YYYY) * +

Phone Number (XXXXXXXXXX) *

Phone Type *

Valid U.S. Federal or state government issued photo identification *

Email *

Confirm Email *

Co-applicant must be listed as a tenant on the rental agreement.

Do you have a Co-Applicant? *

Yes

No

CO-APPLICANT INFORMATION

Last Name *

First Name *

Co-Applicant *

Spouse

Roommate

Co-Applicant's Date Of Birth (MM/DD/YYYY) * +

Co-Applicant Valid U.S. Federal or state government issued photo identification

Co-Applicant's Phone (XXXXXXXXXX) *

Phone Type *

Email *

BILL TO ADDRESS

In Care Of (optional)

Address *

Address

City *

State *

Zip Code *

Is the Service Address the same as the Bill To Address? *

Yes

No

SERVICE ADDRESS INFORMATION

Request Service At The Following Address *

Date New Service Desired * +

Name Of Subdivision *

Lot Number *

City *

County *

Zip Code *

PAPERLESS BILLING/REMINDERS

I would like to sign up for the following:

E-Billing

Text Reminders

Monthly Auto Draft

Cell Service Provider

Setup Your Monthly Auto Draft

Credit Card

Checking/Savings Account

CARD INFORMATION

Name on Card *

Credit Card Type *

Credit Card Number *

Expiration Date (mm/yy) *

CCV # *

Zip Code *

BANK INFORMATION

Name On Checking/Savings Account *

Bank Account Type *

Name Of Bank *

Routing Number *

Account Number *

ADDRESS INFORMATION

Please upload the appropriate/ required documentation to initiate new service at the requested address. Please note all applications will not be processed until all required information has been received and processed by West Knox Utility District.

Homeowner: Please provide one form of ownership as well as a current form of identification.

- Sales Contract

- Settlement Statement

- Deed

File Upload (Proof Of Ownership)

Renter: Please provide a current lease/ rental agreement.

** West Knox Utility District will not accept any form of a sub-lease. The rental agreement must exist between the property owner and the lessee.

Proof of Rental

• Current copy of a lease
• Current copy of a rental agreement (rental receipts or any handwritten documentations are not an acceptable form of a lease or rental agreement)

File Upload (Proof Of Rental)

Name Of Landlord *

Landlord's Phone # *

PHOTO ID INFORMATION

Required Photo ID

Valid U.S. Federal or state government issued photo identification.

** West Knox Utility District will not accept any form of an expired photo identification.

FILE Upload (Photo ID)

CONNECTION FEES/PAYMENT

I would like to pay my service connection fee/ fees online. *

Yes

No

Name on Card *

Credit Card Type *

Credit Card Number *

Expiration Date (mm/yy) *

CCV # *

Zip Code *

Comments

Please contact West Knox Utility District to pay the required connection fee/fees by phone with a customer service representative.

Please remember applications will not be processed until all required forms have been submitted and payment has been received. Once all required criteria have been met and payment is complete, a welcome packet including account number, due date, and payment options will be sent via email within 24 hours. For any questions, please contact customer service at 865-690-2521.