Within a few minutes you can build a professional-looking form or survey using only FormSite.com. There is nothing to download or install, and our forms work in all browsers. Our drag and drop designer is not only extremely fast, but is also very easy to learn. All of the information in your account, including your forms and results, is protected by various measures to provide you with a safe experience, and we provide several secure methods that you can use to collect and access results. We continually dedicate substantial resources to ensure that our site is fast, secure, and easy to use. We think you will find that our service enables you to quickly design a form or survey that is head and shoulders above our competitors in terms of professional presentation and functionality.
We've been doing this for over 10 years, so rest assured we have all the basic features you would expect including multiple page forms, PayPal forms, order forms, conditional logic, save and return, password protection, secure forms, etc. See all of our features.
All support requests are answered by a member of our FormSite.com development team located in Chicago, Illinois. You will receive a fast, competent answer to any questions you may have. During business hours, requests are answered in less than two hours. Off-hours requests are usually answered within a few hours. Enterprise customers are given a direct phone number to the development team.
Our philosophy is that the data you collect is your data. We provide several easy ways for you to download your data and take it with you at any time. If you choose to downgrade a paying account, your forms and data will still be maintained. You can optionally delete your forms and/or data at any time, if you prefer.
We offer a 30 day, no questions asked, money back guarantee. Our prices have not changed since 1999 even though inflation has risen by 25%, and our feature set has dramatically increased during this same time period. You can upgrade/downgrade your account at any time and receive full credit for all money already spent. We accept American Express, Discover, Visa, or MasterCard for monthly payments, and paying by invoice is offered for yearly service levels. Custom pricing/billing/credit terms are available for our enterprise clients.
We have built a world-class server farm architecture and hosting environment in a tier III+ datacenter. In July of 2008, we more than doubled our capacity again and are well positioned for continual business growth. We configure and maintain all servers and do not outsource any maintenance work. This enables us complete operational and physical control over our hardware and enables us to add additional capacity very quickly. Our development team is extremely talented and very diverse. Our most senior engineer has over 25 years of systems architecture experience while our most junior member recently graduated high school. All team members have graduated from, or are studying at, universities of distinction. Our combination of youth and experience enables us to stay on the leading edge of technology in addition to avoiding performance and architectural pitfalls that may not be obvious to a team consisting entirely of younger developers.
FormSite.com began operations in July of 1998. Our business is entirely self-funded and we are not bound by any outside investors. This enables us to relentlessly focus on enhancing our core business of providing one of the best form/survey builders available on the Internet. We have successfully navigated ups and downs of the industry and financial markets, including the Internet bubble burst and the post 9/11 business environment. We are well positioned to handle the economic downturn/recession of 2009. Over time we have successfully transitioned to newer technology as it has emerged. We are growing all aspects of FormSite.com in a steady fashion with a focus on the long haul.