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Juniper Online Support Improvement Survey
Number of questions: No more than 20, depending on how some questions are answered
Thank you for your valued input! It will help us better understand where we need to make improvements.
What was the main purpose for this visit to Juniper's online Customer Support Center (CSC)?
Just Browsing
Open/Update a Case
Downloading Software/Firmware
Documentation
Product Research/Education
Troubleshooting
Product Registration
Activate an e-Certificate
Check Order Status
Check Contract Status
Other
Other
Which products were the focus of
this
visit?
CTP Series
DX Series
E Series
EX Series
IDP Series
J Series
M Series
MAG Series
Media Flow
MX-Series
NetScreen Series
Odyssey Client
QFX Series
SA Series (SSL VPN)
SBR Series
SRX Series
SSG Series
STRM Series
T Series
TX Series
UAC Series
WX Series
WLA Series (Wireless)
WLM Series
WLC Series
Other
Other
How often do you visit our online support?
Daily
Weekly
Monthly
How often do you visit our online support?
Daily
Weekly
Monthly
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